There are some people interested in entering the hospitality/ food service industry but are under the misconception that only bartenders need to undergo mandatory Responsible Service of Alcohol training.
According to state laws, if you are involved in the sale, supply and service of alcohol on licensed premises, you must complete Responsible Service of Alcohol training. Those that must undergo this training include bar staff, security staff of licensed venues, pub managers and even waitrons serving alcohol.
You may be asking, ‘why is this training so important?’ The answer is because it enables servers, whether working a pub, nightclub, hotel or bar to understand their obligations in serving alcohol responsibly and the consequences of failing to comply with these obligations.
It also teaches servers of alcohol, the strategies that can be implemented to make a venue more responsible in its supply of alcohol to patrons. This will ensure a safer environment and will keep the good reputation of the venue intact, after all venues known for drunken brawls aren’t necessarily the most popular nightspots and are often the target of police, which is ultimately very bad for business.
The good news is that RSA training can be completed online, which is what thousands of people around Australia have chosen to do.
The course teaches bartenders and servers how to recognize when a patron has had too much to drink and how to refuse them alcohol. It also teaches servers about denying alcohol to minors which in itself is a breach that carries thousands of dollars in fines.
Even sommeliers giving diners advice on what wines to pair with their meal should complete Responsible Service of alcohol training.
There is no longer any need for face-to-face training when the online course is so much more affordable and convenient, doing away with the hassle of classroom learning, travelling to and fro and parking.
The course is preferred by people with busy schedules such as parents, full time workers and those who just don’t want to be bothered with learning in a classroom because the course can be completed anytime, night or day, 7 days a week.
You basically hold all the power when it comes to how and when you complete the course. You can choose to do it all at once or over a number of days in smaller chunks. Every time you sign in, it will pick up where you last left off.
Even if your computer literacy is limited, the course is easy to follow and the online delivery is state of the art, facilitating easy completion. Instructions are clear and concise and presented in both audio and video. As long as you have a computer (or IPad, IPhone or Android device) with access to a printer and the internet, you can complete the course in a matter of hours and print your certificate as proof of having done so.
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